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3 Day Service

DECORATION METHODS AVAILABLE:
 
Single Color Silkscreen, Single Color Pad Print, Laser Engraving, GeoPanel™ and Digital
Laminate Panel. One Location only for all decoration methods. All Products are available on
3-Day Service, except Eyewear, Blankets, Gift Sets, Imprinted Packaging, Debossing, Embroidery,
Personalization, Self Promotions, and Spec Samples. * Some products are warehoused off-site.
Please refer to starline.com or contact us to confirm details.
 
ORDER GUIDELINES:
● 3-Day Service must be clearly marked on your Purchase Order.
● Your faxed order, artwork file and hard copy of your artwork must be received prior to
   2:00 PM EST. Orders received after that time will be considered received the next day.
   Please fax your order to Customer Service. Orders not faxed within our guidelines are not
   guaranteed to ship within the 3-Day Service Program.
● Camera-Ready Artwork must be e-mailed directly to yourprovince@starline.com
   (i.e. ontario@starline.com) or artassistus@starline.com. Artwork e-mail must state:
   Distributor Name, Contact Name, Purchase Order Number, Phone Number and Format
   used. Emails which do not contain this information are not guaranteed to ship as outlined
   within the 3-Day Service Program.
● Orders are based on catalog quantities only and are subject to inventory availability.
● No proofs of any kind.
● Orders not specifying shipping method will be shipped UPS Ground Ground Service.
● Orders are subject to pre-payment or credit approval prior to acceptance.


 

5 Day Service

 

DECORATION METHODS AVAILABLE:
 
Silkscreen, Silkscreen Transfer, Pad Print, Laser Engraving, GeoPanel™, Debossing and Digital
Laminate Panel. Multiple locations for all decoration methods. All Products are Available on 5-Day Service,
except Eyewear, Blankets, Embroidery, Personalization, and Spec Samples. * Some products are warehoused
off-site. Please refer to starline.com or contact us to confirm details.
 
ORDER GUIDELINES:
● 5-Day Service must be clearly marked on your Purchase Order.
● Standard turnaround is 5 working days after receipt of your order, acceptable artwork and
   hardcopy or after approval of proofs. Your order and artwork must be received prior to 2:00
PM EST. Orders received after that time will be considered received the next day.
● 5-Day service is inclusive of multi-color and multi-location imprints.
● Camera-Ready Artwork must be e-mailed directly to yourstate@starline.com
   (i.e. newyork@starline.com) or artassistus@starline.com. Artwork e-mail must state:
   Distributor Name, Contact Name, Purchase Order Number, Phone Number and Format
   used. Emails which do not contain this information are not guaranteed to ship as outlined
   within the 5-Day Service Program.
● Orders are based on catalog quantities only. Please call Customer Service for lead times
   on large quantities, drop ships, insertions, personalization or any other type of special handling.
● When a proof is requested or required, your order will need 5 business days for
   production from receipt of signed approval.
● If artwork is required, please allow for 1 additional day for production. This includes
   clean-up, typesetting, touch-up, digitizing, vectorization, etc.
● Orders not specifying shipping method will be shipped via Fed Ex Ground Service.
● Orders are subject to pre-payment or credit approval prior to acceptance of order.

 

 
 

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